Frequently Asked Questions

Introduction

What is Button Simple app?
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Button Simple app turns any smartphone into an easy-to-use beacon for daily check-ins with family caregivers. Each caregiver gets a notification and indicates their availability, enabling them to work as a team and follow up with a visit or a call.

Who is it for?
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Button Simple app is for family caregivers and their Care Recipient. It is particulary useful when the Care Recipient lives alone, and is easily frustrated by smartphones.

Who makes it?
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Buttons Simple app is created and supported by Button Simple LLC and is empowered by the efforts of our community of caregivers.

How much does it cost?
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Button Simple app is free.

What are the terms of service and data privacy policy?
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You can find our terms of service and privacy policy on our website.

Go there.

Usage

How do we get the app?
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If you qualify as a Beta tester we will email you instructions. We expect the app to be publically available in the app stores in March 2025.

How do we configure the app?
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After installing and running the app, you will need to create a login (just one login per family team), pair a second device (which becomes the Button) and then add more caregivers (highly recommended). We also strongly suggest creating a Response Plan.

What is a Response Plan and why do we need one?
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To use Button Simple app effectively, you and your family will need to have a Response Plan, which informs all family members of their roles and responsibilities.

Learn more.
Will my care recipient need a cell phone to use Button Simple app?
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Yes, your care recipient will need a mobile device to act as their button. Our app does not require a cell phone data plan - wifi is fine. Either Android or iPhone, and older ones are fine too. We recommend a dedicated device.

Learn why.
How often should our care recipient press their button?
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Once per day. Well, that's our suggestion, but it's up to your family caregiving team and should be specified in your Response Plan.

Support

How do I request technical support?
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Please use the contact form on our web site.

buttonsimple.com
How do I submit a feature idea?
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Please use the contact form on our web site.

buttonsimple.com
Why do you recommend using a dedicated device for care recipient's button?
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We suggest dedicating this device as a Button (that is, don't use it for calls or other apps) to keep it as simple and consistent as possible for your Care Reciptient to press it every day.

Learn more.
Do we need cellular service? Wifi?
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Each device needs internet access. The app will work with either wifi or cell network - you don't need both, but it doesn't hurt.

Can we have more than one Button?
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No. Currently our app is limited to one care recipient per family.